About DaraSoft – Specialists in
Business Service Management
What Makes us Different
There are a number of aspects that make DaraSoft different and a trusted partner for its clients, here are just five:
Focus – Enabling our clients to put effective Business Service Management in place is our only business; we do not believe in spreading our expertise too thin, and as such, we have chosen to focus on being a master in our chosen field.
Independence – We are not tied to any single IT Service Management vendor; we partner with all of the leading providers. This enables us to offer our clients the most appropriate solution to meet their specific needs and also to work with organisations that have existing tools in place and need help to maximise the value from these.
Expertise & Experience – Our focus has enabled us to build one of the most technically competent and experienced teams in the industry. We invest heavily in training and development of our technicians and this is combined with many years of project experience. This enables us to provide that injection of expertise when our clients need it and to provide advice based on real experience.
Practical Approach – We appreciate that most organisations are looking for practical help in establishing their Business Service Management tools and processes. They are not looking for a costly review or a lengthy strategic consulting project. DaraSoft’s no-nonsense approach focuses on what needs to be done in order to get the most value out of your IT infrastructure and monitoring software - we take the practical approach.
Ongoing Support – We also recognise that organisations need support long after they have implemented their Business Service Management tools. And what is more, this support needs to be much more than standard software maintenance. DaraSoft provides an ongoing application support service to its clients where we are on-hand not only to address any faults that occur, but to act as the ‘go-to point’ for advice and knowledge transfer.
